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Q&A Information about ordering an air pistol or air rifle

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Q: What is required to order an air pistol or air rifle?

A: I need your address, legal name and deposit (25%) (via e-transfer)

Q: Why a deposit?

A: Simply to secure your order and fabrication and also to avoid any sudden change of mind or cancellation

Q: What payment method do you accept?

A: e-transfer is the preferred method, I also accept Visa, MasterCard, Paypal and in some instance Check.

Q: Can’t I make modifications to my order?

A: Yes, in most case it’s possible make a modification. Of course, last minute changes might be a problem.

Q: Do I require a PAL or license?

A: No, all air pistol and air rifle that I sell are under the Canadian law of 495FPS. You will receive a letter of conformity with your purchase

Q: How long does it take to get my purchase after my deposit?

A: At this point in time 6-12 weeks is what to expect from Morini and 16 weeks from Feinwerkbau. The 2024 Olympic were a big part of the fabrication delays

Q: Where is my order? When it will arrive? Update?

A: All updates I received will be passed to you as soon as I receive any. If you don’t receive an email from me, it’s because I have not received news or an update about your order. I’m not ignoring anybody.

Q: So again, where is my order?

A: Until I receive news, your order is considered in production. Sending several emails won’t get your order made faster. Delays do happen, and it’s a real thing. Be prepared to get this answer just like I do. But all orders will be fulfilled!

Q: Reply to inquiry / email

A: I usually answer same day. Please like most of you I enjoy time of the weekend. I’m a one man operation since Jocelyn passed away this past July.

Q: Any warranty?

A: Yes, 2 years

Q: Do you do service or repair on air pistol/air rifle?

A: Yes, I do. I mainly focus on Morini, Feinwerkbau, Steyr, Walther, Aeron & some Hammerli

Q: How will you ship my order?

A: I use Canada Post Xpresspost with Signature

Q: How long have you been in business?

A: Since 1995! Going on 30 years!

Categories: , Product ID: 24918
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Products and prices listed are subject to changes without notice. Please contact us for exact price and product details.
Some products may only be available by special order, please contact us to determine the availability of a specific product.

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